Menu
Technology Insurance and Risk Specialists (978) 369-2771
Cyberspace Insurance
Learn the alarming statistics on internet theft.
Hardware Insurance
Do you have the latest information on the types of coverage you need for your company's hardware assets?
Home and Auto
Helpful tips for your home and auto risks
Intellectual Property Insurance
Find out the ways you can protect yourself from the theft of your ideas.
News
Recent News and Events from N.P. James Insurance Agency, Inc.
Newsletters
Past Newsletters from Technology and Risk Specialist Nancy James
Outsourcing
Careful analysis and understanding of your risks and framework are key to viability and corporate health.
Risk Management
From the perspective of your risk manager's desk, technology manufacturing is changing..
Software Insurance
Is your present insurance protecting you from faulty software products? Learn what you need to know in this rapidly changing area.
Technology Insurance
Questions on every CEO's mind from directors and officers coverage to insurer choices for coverage.
What's Hot
What's Hot in the Insurance Industry

Electronic Equipment Maintenance Insurance

If your Electronic Equipment Maintenance costs exceed $20,000 each year, there are some interesting new products on the market which…

read more

Contract Terms are Challenging

The sign of a robust economy is the number of contracts we are asked to review for our clients. Boston is genuinely a hub of global technology services, contracting with some of the world’s largest enterprises.

read more

“Social Engineering” Crimes & Insurance

Most crime insurance policies exclude coverage when an employee is tricked into transferring money or property to an unauthorized party. This is considered to be willingly transferred, and is commonly known now as a “Social Engineering” crime. Social Engineering is not within the scope of most existing crime policies, which are intended for crimes such as holdups, robbery, or computer hacking by an outsider. Willingly parting with money or property is also a standard exclusion on crime policies.

read more

N.P. James Insurance Agency sponsors Concord Carlisle High School Students In Control “Skid School”

N.P. James Insurance Agency sponsors Concord Carlisle High School Students In Control “Skid School” – Students Learn Driving Skills for Hazardous Conditions

read more

Is Outsourcing Right for You?

Outsourcing a non-core function can save you time and lower your costs. It can give you access to added expertise, and can provide you with a valued partner in your business as the outsourcing relationship grows. In summary, here are reasons to outsource and reasons not, as well as how to get started:

read more

Complex Risk Issues To Consider

Business rationale being key to your decisions regarding outsourcing does not preclude a close examination of your associated risks.

read more

N.P. James Insurance Celebrates 25th Anniversary

Nancy James, principal, celebrates by underwriting the publication and distribution of the Concord Carlisle Regional School District Adult & Community Education catalog.

read more

Questions on Every CEO’s Mind

We offer over 20 years experience in risk management and the technology insurance marketplace. Call us to help. We will be honored t

read more

IT as a commodity: The Premise

Be sure your insurer understands your new operational configuration and has solutions within at least the same boundaries as before you outsourced. You will need to consider all outsourced services as branches of your own offices and operations. Coverage for each function should be analyzed and insured by you if not by your outsourced service provider.

read more

Contracts, Risk, and Your Insurance

With local tech companies on the short-end of the contract stick, managing risks and exposures is increasingly important.

read more

RISK is a 4-Letter Word

Let’s look at issues involving risk transfer and how it might draw added value toward you and your products.

read more

Internet Data Security

Internet Data security is currently the number one technology challenge. Insurance programs can cover statute risks

read more

E-Commerce and Web Site Liability

E-Commerce and Web Site Liability: Make sure your insurer is prepared to defend you for any related claims against you.

read more

Certificates of Insurance

Certificates of Insurance are often a source of confusion. In an effort to shed some light on this illusive document, I have outlined a few keys points pertaining to certificates of insurance.

read more

The Need for Software Insurance

Software in the 90’s is a “tangible”, a “good”, and no longer considered an intangible, or service. The insurance implications for software professionals is ominous!

read more

Unexpected Losses

Indirect income loss from assemblers, shock loss from dropped boxes, or shipping loss even with F.O.B.: understand what the potential problems and solutions are.

read more

Stranded At Sea

Guest article by Gustav Widmayer – Let’s face it, when the winds die down, no company has any business braving the high seas. So, what should you do when bookings are scarce, billings are down, and backlogs are depleted? This captain is scouring his ship from stem to stern.

read more

Manufacturing Risks In The Global Economy

Technology manufacturing is the backbone of our New England economy. Our Massachusetts manufacturers have long exported nearly 1/3 of our technology products, making Massachusetts an important part of the global economy. Risks of the international marketplace naturally follow.

read more

Lessons Learned – Off-Premises Property

Your losses may not be covered. One lesson often learned very painfully is loss of property stored somewhere other than at your office premises.

read more

Terrorism

A word on possible exclusions to your policy. You have been reading in the press about insurers difficulties with terrorism.

read more

Risk Management In Uncertain Times

The peril of a $70 billion loss to a $300 billion industry has made insurers wary. That, exacerbated by an…

read more

Unreliability of Hardware and Software

As an editorial observation by this author looking back over 30 years of professional work in technology, I am compelled to draw some provocative conclusions. In the old days, when we re-wired boards to run IBM 80-column cards, we’d call Chris when things got tangled up.

read more

Sharing the Risk – This Is Not A Test

In the wake of September 11th’s tragedies, insurers are quietly making good on their annual promises to pay losses. Interestingly, all policies exclude war related losses in a very broad way. However, America’s insurers are stepping up to the plate in the biggest way they ever have, declaring these losses as “terrorist acts” and not excluding coverage. Does that affect you? Absolutely!

read more

Electronic Equipment Maintenance Insurance

Equipment Maintenance agreements are a major expense to every business and very profitable to manufacturers and venders. Experts generally agree that equipment maintenance contracts are mandatory for a smoothly running office.

read more

Technology Risk – What You Can Transfer, What You Cannot!

In economically troubled times business risks take on increased weight. You need to understand what risk you can transfer and what risk you cannot.

read more

More on cell phones while driving

Recently reported:  Legal settlements against businesses for injuries caused by employees while talking on their cell phones resulted in judgments…

read more

Remote car door locks – code can be intercepted

Advice is to use the lock button on your car upon exiting, which does not send a security code through the airwaves.

read more

Technology Errors and Omissions Coverage

A new product, underwritten by USF&G, offers technology Design Errors & Omissions Liability Insurance with annual premium rates starting at $2,500. Call us for details.

read more

Contracts and Your Insurance

Your attorney reviews all of your contracts, customarily asking you to send the insurance portions to us for review. Our habit is to comment on each clause and section, advising our clients what is covered and what is not covered under their current policy. After 20 years of business we also have a good sense of what is reasonably asked of you under any contract and what conditions you may be able to negotiate away.

read more

Insuring Intellectual Property – How to Protect Yourself

Intellectual property, hard copy and in cyberspace, should be carefully examined to determine what insurance can best protect you.

read more

Intellectual Property Matters: Patent Infringement

As a technology based company, knowing you have developed state of the art products, you aggressively pursue selling a service contract to that large corporation you know badly needs your services. Required limits of liability usually follow, with specifics of coverage and “Additional Insured” status requirements.

What do you do?

read more

Intellectual Property in Contracts — and Your Insurance

Most software licensing agreements contain clauses regarding intellectual property infringement, usually indemnifying the client for any IP infringement complaints. Rarely are these clauses supported by insurance, which is important to understand should problems occur.

read more

Securing the Weak Link in Cyberspace

Bentley College recently hosted a half-day forum on Internet security issues. Officials from the FTC and the Massachusetts Attorney General’s Office joined industry experts to address both problems and solutions to Internet breaches.

read more

Keeping the Cat in the Bag: Internet Privacy

Dot-com companies engaged in e-commerce have an unparalleled opportunity to obtain personal information from their website users — a marketer’s dream.

read more

Corporate Protection in Cyberspace by Michelle Drolet

Given the high investment in information technology infrastructure, corporate management needs to establish policies and procedures to protect computers, e-mail, and Internet communications in the same manner other business assets are protected.

read more

Computer Crime

Computer theft is currently a $10 billion industry. Insurance claims on stolen computers have increased 600% with average theft claims in 1992 of $5,000 growing to $500,000 in 1998. Crimes where computers are the targets are currently being replaced by computers being used as the instrument of crime – are you safe?

read more

Cover Assets in Shark-Infested Cyberspace

Businesses are noticing their insurance costs. Two years ago, at the bottom of a 10-year soft market cycle, costs were…

read more

February 2016 Newsletter

Social Engineering and Contracts

read more

LLCs versus Personal Trusts for Seasonal Homes

LLCs are a very bad idea for seasonal homes

read more

November 2013 Newsletter

Contracts: Be Careful What You Wish For

read more

March 2011 Newsletter

Case Study–Cyber Warfare & Trade Disruption, Shark-Infested Cyberspace & Privacy Issues

read more

The First Internet Liability Insurance Policy

The First Internet Liability Insurance Policy

read more

March 2010 Newsletter

Case Study – Considerations for Overseas Offices

read more

October 2009 Newsletter

Make full use of your agent and insurer in lean times

read more

June 2010 Newsletter

Two case studies: Overseas transit and warehousing; Liability coverage for 1099 contract “employees”

read more

January 2009 Newsletter

Nancy James Addresses Teen Drivers Panel

read more

September 2008 Newsletter

Reducing insurance costs in the current economy – Know what you are covered for – and what you’re not!

read more

March 2008 Newsletter

Rental Car Contract changes you should know about – New April 1 “Open Competition” Auto Regulations

read more

September 2007 Newsletter

“What Hath Babbage Wrought Dept.” A regular column appearing in Modern Data magazine between 1970 and 1973, readers would send in amusing issues involving computers. I hope you are entertained by this brief trip down memory lane.

read more

February 2007 Newsletter

Hot Topics
• Identity Theft
• Employees Renting Cars
• Families Excluding Drivers While Away at College

read more

November 2006 Newsletter

DISASTER RECOVERY –
• PLANNING FOR THE UNFORESEEN
• PANDEMICS

read more

Massachusetts Society of Licensed Insurance Advisers Elects Nancy James as Co-President

At its annual meeting in Boston, the Massachusetts Society of Licensed Insurance Advisers elected Nancy James, principal of N.P. James Insurance Agency, as co-president for the 2006-2007 term.

read more

Don’t Risk Protection With Poor Planning

An annual comprehensive discussion of risk with the professional team – accountants, insurance providers and attorneys – can make a positive difference, both competitively and practically.

read more

A provocative issue regarding outsourcing beyond the U.S.

It is not unrealistic to conclude that following the next major terrorism threat or attack on US soil or possibly a pandemic, the US government may restrict overseas outsourcing,…

read more

October 2005 Newsletter

CONTRACTS— HOW INSURANCE RESPONDS TO COMMON CONTRACT PROVISIONS

read more

June 2005 Newsletter

Problems Found and Their Solutions VIEW PDF

read more

Manage Risk in Technology Manufacturing

From the perspective of your risk manager’s desk, technology manufacturing is changing in both important and subtle ways. Assemblers are…

read more

September 2004 Newsletter

A TIME TO WORRY. . . In This Issue 3 common technology conditions you may face 3 areas where your…

read more

June 2003 Newsletter

Hard Times F.A.Q.s Issue

read more

Protect Against Infringement with Insurance Coverage

Don’t get caught in a costly IP dispute.

read more

February 2003 Newsletter

Hot Topics Issue

read more

November 2002 Newsletter

1. Keep property inventory lists, especially computer inventory and software licenses, off-site.

read more

How insurers handle electronics in 2002

Electronics Insurance – How insurers handle electronics

read more

Off Premises Property

Off Premises Property – Your losses may not be covered

read more

Scheduling Specific Property

Scheduling Specific Property – What to – what not to

read more

War game aims to prevent legal battles for insurer

Mass High Tech, 1998 – “War game aims to prevent legal battles for insurer” describes exercise undertaken to analyze and place first insurance policy on cyberspace.

read more

N.P. James in Best’s Review

Insurers as DP Vendors: UNFOLDING before the insurance industry is an unforeseen marketing phenomenon as insurance companies finally bring workable agency computer products into the competitive systems market. Aetna’s IBM Gemini system is the product of two industry giants and, in my opinion, is the first system to be worthy of a creditable mark in the open marketplace.

read more

A Critical Look at Agency/Company Interface: An Interview with Nancy James

In “A Critical Look at Agency/Company Interface,” Nancy James, an technology insurance expert, raises some provocative issues.

read more